Wendy's Puerto Rico
Preventing Crime with a "Safe" Solution
Smart Safes create a safer work environment for employees by minimizing cash exposure-from the till to the bank.
Business Objectives
Stronger cash protection to d better protect clients and employees
Challenges
- Constant threat of robbery in some areas.
- Cash exposure made stores easy targets.
- Criminals learned patterns of bank deposit routines, increasing risk.
Solutions
- Tidel S4 smart safes
Results
Enhanced Security
The Series 4 smart safe from Tidel helps Wendco control shrink and deter dangerous robbery situations by limiting cash exposure from the point of sale to the bank.
Reduced Risk
Employees drop cash into the safe when not servicing customers, minimizing the amount of money in the till. Managers no longer need to transport deposits to the bank, as Loomis handles this when the safes are full.
Efficient Cash Handling
By reducing the need for managers to transport cash and limiting cash exposure, the Series 4 smart safe streamlines cash handling processes and enhances overall security.
Background
Te beaches of Puerto Rico offer vacationers an escape from real world problems. Unfortunately, for retailers in Puerto Rico, not even paradise offers a vacation from the hazards of managing cash.
This contradiction was known all too well by Wendco of Puerto Rico, Inc., franchisee of the Wendy's restaurant chain.
The Challenge
"Puerto Rico is a beautiful island, but it can also be very dangerous," explained Mike Snoddy, Vice President of Operations at Wendco. "The threat of robbery is constant in some areas-and it has made an impact on many of our stores. In fact, several years ago, some of our locations used to get robbed as often as once per week.
"I see no reason why we shouldn't have this solution at every single one of our locations."
The Solution
Wendco continues rolling out smart safes to its remaining stores while working closely with Loomis to ensure the smoothest possible transition to the new cash management system. "I see no reason why we shouldn't have this solution at every single one of our locations," said Mr. Snoddy. "So much more money makes it to our bottom line since we've started using the smart safes. Just as importantly, we've been able to create a safer work environment for our most valuable assets-our employees."
Cash management will never be a vacation, even in Puerto Rico. But now, with smart safes in more and more stores, Wendco has taken its cash management processes closer to paradise than ever before.
Customer Benefits
Transitioned from making daily bank deposits to armed guard cash pickups at each location
No longer need to deal with nearly every bank on the island, improving safety for managers
Loomis now handles all cash pickups, enabling negotiation of better banking fees at a single bank
Cost savings and reduced timeconsuming challenge of performing bank account reconciliations
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