Hilton
Cash Handling Costs Reduced to a Minimum
How automated cash handling delivered savings for the Hilton Airport Hotel in Zürich.
Business Objectives
Optimize cash management processes and reduce associated costs at Hilton Zürich Airport
Challenges
- Handling cash became too expensive despite most payments being made by credit card.
Solutions
- Sesami SafeRecycling RS6 has streamlined cash handling and simplified processes for staff.
Results
Reduced CIT Costs
Cash is now recycled and thanks to the optimisation of CIT pick-up routines, costs have been reduced.
Optimized Labour Costs
Through automated processes, the expenses related to cash handling have been reduced to a minimum.
Immediate Support
This approach ensures any issues or questions are addressed on the spot, allowing customers to become familiar with the machine and resolve any initial problems promptly.
Background
Hilton is one of the world’s largest and fastest growing hospitality companies with 14 brands in 106 countries and over 5,300 hotels worldwide.
When Conrad Hilton opened the first hotel to bear the Hilton name in 1925, he aimed to operate the best hotel in Texas. As a result of his commitment, leadership, and innovation, today Hilton is one of the most respected brands in the world.
Hilton has two big hotels in Switzerland – Hilton Zürich Airport and Hilton Garden Inn Davos.
The Hilton Zürich Airport is situated five minutes from Zürich International Airport and 15 minutes from the city centre.
"Sesami not only delivered cost savings, but also great service."
The Solution
The Sesami Safe Recycling RS6 has streamlined cash handling and simplified processes for staff. Cash is now recycled and thanks to the optimisation of CIT pick-up routines, costs have been reduced.
The introduction of the Recycling Solution has also removed the need for a full-time cash handling position, which was crucial to securing a strong return on investment. Through automated processes, the expenses related to cash handling have been reduced to a minimum.
One important aspect of the Sesami solution has been the service – which in this case has led to a high level of customer satisfaction. For this type of recycling unit, a dedicated technician is automatically assigned to installation for one week. In this way, any issues or questions can be dealt with on the spot, allowing the customer to get to know the machine and overcome any teething problems.
Explore more success stories
Numerica Credit Union
A Decade of Trust, A Proven Pilot: Numerica Validates the Arca CM50 in Live Branches
Building on a decade-long partnership, Numerica Credit Union collaborated with Sesami to pilot the Arca CM50 Teller Cash Recycler in live branch environments. This initiative aimed to enhance cash-handling efficiency, streamline operations, and maintain exceptional member service.
Casey's
How Sesami Helped Casey’s General Stores Achieve $12M in Annual Savings Through Cash Automation
The convenience store of choice for communities across the Midwest, Casey’s General Stores partnered with Sesami to streamline cash management processes, resulting in a 41% reduction in cash handling costs, improved labor efficiency, and enhanced security through Sesami devices and Sesami Enterprise Software.
National Bank of Andrews
Revolutionizing Branch Efficiency and Customer Experience: Sesami’s TCR Solution at National Bank of Andrews
A fixture in the West Texas community for over 70 years, the National Bank of Andrews partnered with Sesami to increase efficiencies for its operations and its patrons—all while maximizing the availability of cash, and space, in its new branch platforms.